Which of the following is NOT a role of an insurance adjuster?

An insurance adjuster plays a vital role in the claims process by performing various tasks that contribute to the assessment and management of claims. Investigating claims to determine their validity, for example, involves gathering facts and evidence, talking to witnesses, and assessing damages to ensure that the claims submitted are legitimate and align with the policy coverage.

Negotiating settlements with claimants is another critical function of an adjuster, where they engage in discussions to reach a fair resolution to the claim based on the findings of their investigation and the terms of the insurance policy. Additionally, documenting the details of incidents involving claims is essential for maintaining accurate records, which can impact the outcome of claims handling and future insurance operations.

Setting premiums, however, falls outside the duties of an insurance adjuster. This task is typically handled by actuaries and underwriters, who analyze risk factors, assess market conditions, and determine how much to charge policyholders for coverage. Thus, the correct answer highlights a distinction in the roles within the insurance industry, clarifying that while adjusters manage claims, they are not responsible for establishing premiums.